Where are your stores located?
We have 35 stores. Our stores are located in Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Rhode Island. Back to FAQ
By Phone: (Monday - Friday 9am-5pm) 1-866-333-BOBS (2627)
By Mail: Bob’s Stores, Attention: Store Operations Customer Service
160 Corporate Court, Meriden, CT 06450
By e-mail: Click here Back to FAQ
What’s the Store Return Policy?
Have something to return? Not a problem. View our policy information below:
With receipt within 60 days of the purchase:
We will refund the original form of payment for the original purchase price.
If paid for by check and returned within 10 days of purchase, we will issue a merchandise credit.
With receipt after 60 days of purchase:
We will issue a merchandise credit for the original purchase price.
With a gift receipt:
We will issue a merchandise credit for the original purchase price.
We will conduct an even exchange in the amount of the original purchase price.
Without receipt, with ID:
We will issue a merchandise credit for the lowest selling price within the last 90 days.
Returned merchandise will be accepted only if unworn, unwashed and in original container or wrappings.
Price adjustments will be given on current sale merchandise with receipt within 14 days of purchase. Back to FAQ
Can I return my Online purchase to a store?
Yes, this will save you the cost of shipping it back to us. Simply bring the item you want to return to any store with your packing slip. We will process your refund or exchange it for another item. Shipping fees are non-refundable. Click HERE to see our detailed policy. Back to FAQ
How many Bob’s Rewards points do I have?
The amount varies from person to person. You can check your rewards points by entering your best of bob’s card number or Customer Number shown on your receipt at the top of the page when you click on this link. If you find out you don’t have a lot of points yet, don’t worry. We have plenty of opportunities for our members to rack them up. Back to FAQ
What if I order something and it goes on sale?
We can make price adjustments only at our store locations. If you bought the item within 14 days and can provide the dated packing slip, we will refund the difference for the sale price. Back to FAQ
Can I use my Bob’s Rewards for my online purchase?
Yes. Rewards can be used online (unless the rewards are specifically marked for in-store use only). Subject to other conditions being met such as expiration dates, etc. Please enter the numerical portion (no dashes etc) found below the barcode on the reward in the “Coupon code or rewards” box at checkout. Back to FAQ
Can I use my Bob’s coupons for my online purchase?
Coupons that are marked “Valid In-store only” cannot be used online.
All other coupons that meet the conditions stipulated on the coupon including the valid dates can be used online. Back to FAQ
Do you offer a Senior Citizen Discount or Military Discount online?
Sorry, at this time we do not offer a Senior Citizen or Military Discount. We do offer special discounts for all of our Rewards Members and if you sign up for email, you can receive weekly coupons (valid in-store only) via email and invitations to special events in our stores. From time to time we may also mail coupons that may be used online. Back to FAQ
Coupons are not valid on some items (Every Day Value(EDV), Blowouts, Premier Product) In addition, coupons are not valid on certain brands like Under Armour, Merrell and Carhartt.
The 6 digit Coupon number was entered correctly without any spaces or characters
If you still have issues please Click Here to contact us.
How much will I pay for shipping?
“Basic” Shipping is $7.99 while “Expedited” Shipping is $12.99. At this time we offer “Free Shipping” on all orders over $99.00 (before taxes and other charges).
Basic Shipping for Gift Cards will be free of charge. If purchased with merchandise, they will accompany the goods shipped. If ordered separately they will be shipped via USPS.
No Express Shipping is available when Gift Cards are purchased without any accompanying merchandise. Back to FAQ
How long will it take to receive my order?
Basic shipping will take between 3 to 7 business days. Expedited shipping will take 2 business days. Back to FAQ
When will you ship?
Orders received by 1:00 PM (on a business day) will be shipped within the next 2 business days. All other orders will be shipped within the next 3 business days. Back to FAQ
Do you ship to P.O. boxes?
No. We currently ship to residential and business addresses only. Back to FAQ
Do you insure the package?
No. We use shipping services that take all necessary precautions to ensure that your package arrives in a safe condition. Back to FAQ
Will I get all my items in one shipment?
No. Items may be shipped from different locations and as a result you may receive your order in multiple shipments. Back to FAQ
Can I track my order?
Yes. Most order confirmation emails will provide a tracking number. If the only item purchased are gift cards, no tracking number will be provided as shipment will be made by USPS. Back to FAQ
How do I track the shipping status of my order?
Please use the link provided in your confirmation email to track the shipping status of your order. Back to FAQ
My order has not arrived, what should I do?
Please use the tracking number to determine when the goods are expected to arrive. If you still have issues, please contact us by email providing the order number. Back to FAQ
Do you ship outside the US?
No. We currently ship to residential and business addresses in the Continental US only. Back to FAQ
Do you charge sales tax?
The amount of sales tax charged will be based on the current sales tax rates in your state/county. Sales tax is not collected for any states other than CT, MA, NY, RI, NJ and NH.
Please also see the following question regarding sales tax on shipping charges. Back to FAQ
How much is the Sales tax on shipping?
NH and MA do not tax shipping
CT and NY charge tax on total shipping fee.
NJ and RI prorate the tax on shipping based on percent to total of the taxable items that are being purchased. Back to FAQ
Unregistered/Anonymous Checkout: You can shop Bobstores.com as an anonymous customer and proceed through our regular checkout process without saving any of your information (address, loyalty number, etc) at Bobstores.com. During the checkout process, you will be given the opportunity to save your information and create a Bobstores.com shopping account. This means your information will be available for you to select the next time you shop. This is entirely up to you and if you choose to not create an account, you can continue through the checkout process anonymously.
Returning Bobstores.com Customer Checkout: If you've decided to create an account at Bobstores.com, you can checkout as a Registered Customer and your information will be available for an easier online shopping experience at Bobstores.com.
Sign-up for Sale Alerts. Just provide your e-mail address and we'll deliver sales updates directly to your inbox.
Order Tracking & History. As a registered customer on bobstores.com you will have access to "My Account" where you can check the status of your current and past orders, and track the progress of your shipment.
Ship-to Address Book. Enter the addresses of your friends and family, and shipping to any destination is just a mouse click away.
Sign-up for Sale Alerts and Special offers. Just provide your e-mail address, and we'll deliver sales updates directly to your inbox.
Order Tracking & History. Use the "My Account" section to check the status of your current and past Bobstores.com orders, and track the progress of your shipment.
Easy Updates to Your Personal Info. We keep your information stored at Bobstores.com, which means updates are a click away! If you need to change an address, e-mail address and more, simply sign-in to your account.
How do I sign-in?
You must have a Bobstores.com shopping account to sign-in at Bobstores.com. Click on the Login link at the top of any page on our site. Simply enter the e-mail address and password you used when you created your account and click the Login button to complete the sign-in process. Back to FAQ
What should I do if I forgot my password?
Don't worry! Simply click the Forgot your Password? link on the sign-in page. Then enter your e-mail address and we'll send you an email with the password you selected. Back to FAQ
How do I clear my shopping cart?
Your shopping cart will be automatically cleared when you delete the cookies on your computer or you can manually remove the items from the cart. Back to FAQ
Can I cancel or change my order?
When you place an order at Bobstores.com, we jump into action to ensure your package is delivered within our specified shipping time frames. Once your order is submitted, it then enters a processing stage and cannot be changed or deleted. See our Return Policy for directions on how to return an item.
If you would like to add new items to your order or increase the quantity of those items you've purchased, simply place a new order at Bobstores.com.
Please note: Shipping charges will not be reimbursed.
Back to FAQ
Search
To help make shopping Bobstores.com an enjoyable experience you will find "search" at the top left of every page on our Website. This is a great tool if you're searching for a specific type of item or a general group of products.
Type a specific product term(s) into this field, and you'll see all results that contain your keyword(s) in their titles. For example, type "bottoms," and you'll be able to browse all the bottoms on our site. Back to FAQ
How do I return to the homepage?
Just click the Bob’s logo located in the top left corner or the Home button on the top of every page and you'll be automatically returned to the homepage. Back to FAQ
How do I make a purchase/buy an item at Bobstores.com?
Shopping at Bobstores.com is easy and secure every step of the way. Shop and choose items that you would like to purchase and add them to your shopping cart. Select checkout to view, approve and start the checkout process. Simply provide us with your shipping, billing and payment information to finalize your purchase and we'll begin to process your order right away! Back to FAQ
Is your Website available in any language other than English?
Bobstores.com is only available in English. Back to FAQ
All returns must be unwashed, unworn and in good condition.
Shipping fees are not refundable.
Returns made within 60 days from receipt and accompanied by the packing slip will have the original purchase price refunded in the original form of payment.
Returns made after 60 days from receipt and accompanied by the packing slip will have the original purchase price refunded in the form of a merchandise credit.
Returns made without a packing slip, will have the lowest selling price in the last 90 days refunded in the form of a merchandise credit.
By Mail:
All returns must be unwashed, unworn and in good condition.
Shipping fees are not refundable.
Returns made within 60 days from receipt date, and accompanied by the packing slip, will have the original purchase price refunded in the original form of payment.
We cannot accept returns by mail after 60 days from receipt date.
All return shipping charges must be pre-paid. We cannot accept C.O.D.
Pack all items being returned securely with a copy of the original packing slip and completed return form.
Use the return address slip enclosed in the original package and adhere it securely to the outside of your return package. Or you can hand write the return address:
Bob’s Stores
Attn: Return Dept.
160 Corporate Court
Meriden, CT 06450
All return shipping charges must be pre-paid. We cannot accept C.O.D.
Shipping fees are not refundable.
All items must unwashed, unworn and in good condition.
How do I find out if you sell [specific product] online?
At this time, Bobstores.com offers a limited selection of the items we carry in-store. To find a specific product, use our easy Search tool.
There are two easy ways to find what you’re looking for at Bobstores.com:
Click-through. Follow the links to the department you want to shop, to the specific product you’d like to buy.
Search. Enter a few keywords, and we’ll find your item for you.
If you don’t find the product you’re looking for, be sure to check back regularly! We’re always adding new merchandise, so the item you want might be available online soon! Back to FAQ
How can I get in touch with the vendor/manufacturer of my product?
Many vendors have websites where you’ll be able to find contact information. We recommend searching for the vendor using an online search engine, like Yahoo or Google. Back to FAQ
Ship-to Address Book. Enter the addresses of your friends and family and the data is saved for all future use.
Sign-up for Sale Alerts and Special offers. Just provide your e-mail address and we'll deliver sales updates directly to your inbox.
Order Tracking & History. Use the “My Account” section to check the status of your current and past Bobstores.com orders and track the progress of your shipment.
Easy Updates to Your Personal Info. We keep your information stored at Bobstores.com, which means updates are a click away! If you need to change an address, e-mail address and more, simply sign-in to your account.
What is my sign-in name?
Your sign-in name is your e-mail address. Bobstores.com will send your order and shipping confirmations to this e-mail address. Back to FAQ
What personal information does Bob’s retain in My Account?
My Account is designed to help you personalize the way you shop Bobstores.com. When you registered with Bobstores.com, we retained the following information in your personal account.
What does Bob’s do with my personal account information?
My Account is designed to help you personalize the way you shop Bobstores.com. When you registered with Bobstores.com, we retained the information you provided in your personal account. Because we consider you a valued customer, you have our commitment to respect your privacy. We do not sell or rent the information you provide us, including your e-mail address to third parties. Back to FAQ
How do I update my personal account information?
After you've created your account, you may edit your password, change your login name (email address) and edit or add to your shipping and billing information any time. Simply click My Account at the top of any page, enter your Login name (e-mail address) and password, and then click Login. Back to FAQ
What is my sign-in name?
Your sign-in name is your e-mail address. Bobstores.com will send your order and shipping confirmations to this e-mail address. Back to FAQ
How do I update my Login Name (email address) and/or Password?
Click on My Account and login under the personal information tab. Click on the Change email or password option. You can edit your e-mail address (Login name) & password. Remember, if you change your email address it becomes your new Login name. Back to FAQ
What should I do if I forget my password?
Don't worry! Simply click the Forget your Password? link on the sign-in page, enter your e-mail address, select submit and we will send your password right to your email in-box. Back to FAQ
To place an order with us, you are not required to be a registered customer. It's possible that your previous order(s) was placed as an unregistered customer.
If you continue to have login issues please Click Here to contact us. Please provide email address and loyalty/customer # if available. Back to FAQ
How do I sign-out?
For your personal security, you may choose to sign-out when you finish shopping at Bobstores.com. Signing-out will ensure that a person with access to your personal computer cannot view or use your personal account at Bobstores.com.
To sign-out, simply click on the Log-out link at the top of any page. Back to FAQ
How should I enter my Billing Address?
Enter your first name, last name, company (optional), address, city, state, ZIP code, contact phone number and loyalty number (optional). Please enter the information exactly as it appears on your credit card statement. Incomplete or incorrect information may slow order processing. Back to FAQ
Can I use a credit card with a different Billing Address?
No. We ask that you enter your Billing Address once, which means that the credit card you're using during Checkout must have the Billing Address that's currently stored in My Account. If you'd like to use a credit card with a different Billing Address simply update your Billing Address in My Account to match the Billing Address of the new card.
(Please note: We cannot accept orders placed using credit cards with international billing addresses.) Back to FAQ
How do I use my Promo Code?
It's easy! Simply enter the coupon code exactly as it appears in the “Coupon code or Rewards coupon” field located on the shopping cart page and click applyto see your discount deducted from your order subtotal at the right. The Coupon Code or Reward number is located below the bar code. Do not enter dashes or stars (only enter the numerical code).
Remember, you must enter a Bobstores.com Promo Code; we cannot accept coupons/codes from other retailers and/or Websites. Back to FAQ
What payment methods do you accept?
You can pay for a Bobstores.com order with a valid major credit card, including MasterCard™, Visa™, American Express™, and Discover™.
Please note: In order to place an order at Bobstores.com, your Billing Address must be within the continental U.S. and military (APO/FPO) destinations. We cannot accept orders placed with overseas bank credit cards or international billing addresses. Back to FAQ
After entering my credit card payment information, I was asked to enter a Security Code. What is this?
Your Credit Card ID is a 3- or 4-digit number used as a secure identification method that protects you from fraud and theft. Only the owner of the credit card can know this number, because it is physically printed on the card and is not stored anywhere else.
Your Credit Card ID is found in one of two places depending on your type of credit card.
For American Express cards: The Credit Card ID is a 4-digit number in small type above your credit card's main number on the front of the card.
For Visa™, MasterCard™ & Discover™: The Credit Card ID is the last 3 digits at the top of the signature strip located on the back of your card.
What does it mean if I agree to Bob’s Legal Notices?
Your use of Bobstores.com is governed by Bob’s Legal Notices. Your use of Bobstores.com Website constitutes your agreement to follow our Legal Notices and to be bound by them. To review our Legal Notices, click here.
If you do not agree with all of the Legal Notices, do not use the Bobstores.com Website. Bob’s Stores Corp reserves the right to update or modify these Legal Notices at any time without prior notice. For this reason we encourage you to review these Legal Notices whenever you use this Website.
Back to FAQ
How do I review my order status & history?
As a registered customer, you may track all orders (past and present) at Bobstores.com, plus view a detailed history of each order. Just follow these steps:
Click on My Account and enter your login name and password. Under My Orders click on Review orders / track Shipments.
You'll see a complete history of your Bobstores.com purchases. Click any order tracking number to view the details of that order.
What's the difference between order status & history?
As a registered Bobstores.com customer, you have the ability to review the status of new, in process or shipped orders. In your personal account, we retain the details (order date, number, item detail and order total) of your past orders. You have a viewing preference of 1 month, 3 months, 1 year, etc. Back to FAQ
How can I track an order?
Once an order has reached the "shipped" status, the package can be tracked. To track a package that has been shipped, click on the order number from the order status & history summary page. Go to the order details page and click on the order tracking number. A tracking window will appear. Follow the instructions to learn the status of your shipped order. Back to FAQ
Privacy Policy
PRIVACY
Please take a moment to read our Privacy Policy which explains what type of information is collected through this Web site, how that information is used, to whom it is disclosed and how it is safeguarded. This Policy applies only with respect to information collected through this Web site. By using this Web site, you agree to the terms of this policy and Bob’s Stores Corp’s use of your information as described in this policy.
TYPES OF INFORMATION WE COLLECT
Your information is not automatically collected by Bob’s Stores upon visiting our Web site. However, we may collect personal information from you when you participate in the following activities on this web site:
You follow the checkout process and make a purchase or purchase a gift card;
You create a personalized bobstores.com shopping account;
You use our online order tracking;
You sign-up to receive our e-mail or mobile sales alerts and offers;
You sign-up to join our loyalty program;
You participate in one of our promotional contests or surveys;
You use the ratings, reviews or related services and features;
You submit a request to our customer service team;
Examples of information we may collect include your name, home address, e-mail address, telephone number, mobile phone number, credit card number, along with purchase, order and demographical information.
HOW WE USE YOUR INFORMATION
We use your personal information to deliver products that you have ordered, to contact you or the product recipient(s) in the event of any order or delivery difficulties, for verification purposes, to respond to your inquiries, to market our products and services to you, and for other purposes typically associated with electronic commerce Web sites.
INFORMATION WE SHARE WITH THIRD PARTIES
We do not provide your personal information to anyone except as expressly authorized by you or to companies that provide services to us. We use third parties to help fulfill orders, deliver packages, verify name and address information, analyze customer data and surveys, process credit card payments and administer our e-mails and the various online and other marketing promotions that we offer from time to time. These companies need some of your personal information to perform their functions, to fulfill your requests and to make your shopping experience more enjoyable.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.
In the event that Bob’s Stores would merge with, acquire or be acquired by another business entity, some or all of the personal information collected about you could be shared, as well as retained by Bob’s Stores.
SITE TRAFFIC INFORMATION
For the purpose of analyzing site traffic and improving this Web site, we collect navigational information when you visit our Web site. This information includes browser type and version, service-provider identification, IP address, and the site from which you came and to which you navigate. This information is largely anonymous as it does not specifically identify you.
COOKIES AND WEB BEACONS
Bobstores.com uses a browser feature known as a "cookie," which is a small text file number that is stored on your hard drive when you begin to navigate a Web site. When you return to Bobstores.com, the cookie associates your computer with the information we may have stored from previous visits. In addition, Bobstores.com, a service provider or a third-party analytics company acting as Bob’s Stores agent for this purpose, may also use cookies to track activity and click-through behavior to better understand our visitors' preferences and browsing habits and to provide a more personalized experience when visiting our website.
We use third-party advertising services to place advertisements on other websites. In the course of serving our advertisements to you, a unique third-party cookie may be placed on your browser. We also use web beacons provided by the third parties to help manage our online advertising, enabling our ad server to recognize a browser’s cookie when a browser visits this site and to learn which banner ads bring users to our website.
The information we collect and share through these technology is not personally identifiable.
CHOICES REGARDING YOUR INFORMATION
(a)E-mail: Each e-mail you receive from Bob’s Stores will offer you the opportunity to "opt-out" of Bob’s Stores e-mail list. (b)Mobile/Text Messaging: If you have signed-up for mobile/text messaging offers, but later decide you no longer wish to receive them, you can simply follow the opt-out instructions provided in each mobile message. (c)Postal Mail: If you wish to be removed from the list of customers who receive direct mail and other Bob’s Stores advertisements through the mail, please contact Bob’s Stores Customer Service toll free at (866) 333-2627 or send your request to the following address, including your name and mailing address where you are receiving the direct mail that you wish to discontinue: Bob’s Stores, Attention: Customer Service
160 Corporate Court
Meriden, CT 06450 (d)Update your Information: If you have created a Bobstores.com shopping account, you can update your information by signing back into your account. If you have any other requests, please contact Bob’s Stores Customer Service toll free at (866) 333-2627 or send your request to the following address:
Bob’s Stores, Attention: Customer Service
160 Corporate Court
Meriden, CT 06450
Secure Sockets Layering (SSL)
Bobstores.com utilizes Secure Sockets Layering ("SSL") to encrypt the information you provide when purchasing online before it is transmitted across the Internet to Bobstores.com. Although we will take reasonable security precautions regarding your personal information collected from and stored on Bobstores.com, because of the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers or on those of our third parties, or transmitted to or from Bobstores.com, will be free from unauthorized access or disclosure. Accordingly we disclaim any liability for any theft or loss of, unauthorized access, disclosure or damage to, or interception of any data communications and/or personal information. By using the Bobstores.com, you acknowledge that you understand and agree to assume these risks.
CHILDREN UNDER 13
Bobstores.com does not knowingly collect personal information from children under the age of 13.
LINKS
For your convenience, our Web site may contain links to outside Web sites. Bobstores.com is not responsible for the web practices of those sites, which Bob’s Stores has neither reviewed nor endorsed.
Accordingly, we expressly disclaim liability and responsibility for those links. Please review the respective privacy policies and terms of service provided on those sites if you have any questions about their web practices.
CHANGES IN POLICY
As we continue to offer new and different types of content and services, Bobstores.com may modify our collection and use practices covered by this Privacy & Security Policy. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement. For this reason, Bobstores.com encourages you to review this security and privacy policy statement each time you visit this Web site.
SCOPE
This Privacy and Security Policy applies only to information collected online at Bobstores.com as well as to other Bob’s Stores websites that expressly link to this policy.
INTRODUCTION
This website (www.Bobstores.com) is operated by Bob’s Stores Corp. ("Bob’s Stores") as a service to our customers. These Terms and Conditions (the "Terms of Use") govern your use of this website. Please be advised that your use of Bobstores.com (the "Site") in any manner “ including browsing, participating in an activity or promotion, or making a purchase ” constitutes your agreement to follow and be bound by these Terms of Use. If at any time you do not agree or cannot comply with these Terms of Use, you should not access or use the Site. In the event of a violation of these Terms of Use, Bob’s Stores reserves the right to seek all remedies available by law.
Bob’s Stores reserves the right to update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to follow and be bound by the Terms of Use as changed. As such, Bob’s Stores recommends you review these Terms of Use each time you visit the Site.
USE OF THE SITE
All materials you see and hear on this Site — including, for example, page headers, logos, designs, icons, photos, images, text, illustrations, formats, programs, and video or audio clips (collectively, the "Contents")— are intended solely for personal, non-commercial use. You may access, view, download, print or copy the Contents and other materials displayed on the Site for your personal use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all Contents; (2) do not modify or alter the Contents in any way; and (3) do not provide or make available the Contents to any third party. Bob’s Stores reserves complete title and full intellectual property rights in any Content you access on this Site. Correspondingly, no right, title or interest in any viewed, copied, downloaded or printed Content is transferred to you as a result of your use of this Site.
Except as noted above, you may not copy, download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, or otherwise exploit in any way the Contents or this Site without first obtaining written permission from Bob’s Stores.
Bob’s Stores may terminate, change, suspend or discontinue any aspect or availability of any features of this Site at any time and without notice. Bob’s Stores also reserves the right to deny access to the Site to anyone at any time for any reason.
COMPLIANCE WITH ALL LAWS & SITE SECURITY
You agree to use this Site only for lawful purposes. You are expressly prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) attempting to interfere with service to any other user, host or network via means of submitting a virus to the Site, overloading, flooding, or crashing. You further agree not to misrepresent your identity while using the Site or interfere or attempt to interfere with the proper working of this Site.
PRICING & PRODUCT INFORMATION
Bob’s Stores strives to provide accurate product and pricing information. However, unintentional pricing or typographical errors may occur. Bob’s Stores reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without notice, including after you submitted your order and confirmation was received. These changes and corrections may include, without limitation, information related to text, pricing, availability and product descriptions. In the event that an item is listed at an incorrect price or with incorrect information, Bob’s Stores shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, Bob’s Stores will issue a credit to your credit card.
Merchandise and promotional offers available online at Bobstores.com may vary from those offered in our retail stores. Prices and availability are subject to change without notice. Sale prices and percentage savings offered by Bob’s Stores are discounts from Bob’s Stores “Regular” prices. The “Regular” price of an item is the former or future offered price for the item or a comparable item by Bob’s Stores or another retailer. Actual sales may not have been made at the “Regular” prices, and intermediate markdowns may have been taken. Merchandise on this Site could be offered at the same or lower “Sale” prices during future promotional events beginning on or after the last day of this advertised event. In some events, actual savings may exceed the dollar savings shown.
Customers that make merchandise purchases on our Site retain the sales tax remittance obligation to the state in which they live. Since Bob’s currently has store locations in Connecticut, Massachusetts, New Hampshire, Rhode Island, New York and New Jersey, as a convenience to our customers, we charge the appropriate sales tax within the sales transaction and remit the amount to the respective state on your behalf. If you live outside of these six states, it is your responsibility to remit the appropriate tax amount to the state in which you live.
COLORS
Bob’s Stores attempts to display, as accurately as possible, the colors of our merchandise shown on this Site. However, because your monitor's display may vary the colors shown, we cannot guarantee that your monitor will accurately depict the actual color of the merchandise.
QUANTITY LIMITS
Bob’s Stores offers merchandise to consumers through this Site and its retail stores. Bob’s Stores is a retailer, not a wholesaler, and Bob’s Stores does not sell to individuals or dealers for the purpose of resale to others. Bob’s Stores reserves the right, in its sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applied, at Bob’s Stores discretion, to orders placed by the same Bobstores.com account, the same credit card and/or orders that use the same billing or shipping address.
SUBMISSIONS
Bob’s Stores welcomes your comments regarding this Site. However, Bob’s Stores does not want to receive confidential, proprietary or trade secret information through this Site. Please be aware that any comments, reviews, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Submissions") sent to Bob’s Stores shall be and remain the exclusive property of Bob’s Stores, and you assign all rights in such Submissions to Bob’s Stores. Bob’s Stores shall be entitled to use, reproduce, disclose, publish, distribute and modify any Submissions for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information without restriction and without compensating you in any way. For this reason, Bob’s Stores asks that you not send Bob’s Stores any Submissions that you do not wish to assign to us, including any confidential information or any original creative materials such as product ideas or original artwork.
Any personally identifiable information you provide to Bob’s Stores through the Site shall be subject to the Site's Privacy Policy. As with these Terms of Use, our Privacy Policy may change from time to time, and we encourage you to regularly review our Privacy Policy if you are concerned about our use of your personal information.
GIFT MESSAGES
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LIMITATION OF LIABILITY
IF YOU DISAGREE WITH THESE TERMS OF USE, AS MAY BE AMENDED FROM TIME TO TIME, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE BY YOUR USE OF THE SITE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
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LINKING
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Without limiting the foregoing, linking to our Site is strictly prohibited absent express written permission from Bob’s Stores. In addition, framing, in-line linking or other association of this Site or its contents with links, advertisements and/or other information not originating from this Site is expressly prohibited.
JURISDICTION; RISK OF LOSS
Bob’s Stores controls this Site from its offices within the State of Connecticut. THE USE OF THIS SITE SHALL BE LIMITED TO THE BOUNDARIES OF THE CONTINENTAL UNITED STATES, HAWAII, ALASKA AND APO/FPO MILITARY ADDRESSES. The risk of loss and title to items pass to the purchaser upon delivery.
Bob’s Stores does not imply that the materials published on this Site are appropriate for use outside of the United States. Notwithstanding the foregoing, if you access this Site from outside of the United States, you do so on your own initiative and you are responsible for compliance with all local laws. The terms of this Site shall be governed by the laws of the State of Connecticut, without giving effect to its conflict of laws provisions. You agree that New Haven County, Connecticut shall be the exclusive venue and jurisdiction for any dispute, liability, damage, claim or loss arising from or in any way associated with your use of, or access to, the Site.
GLOSSARY
A
Acrylic
Synthetic, manufactured fabric that is soft, lightweight and wool-like. Acrylic can be found in winterwear, such as sweaters and fleece
Anti-pill
Used to describe the wear resistance of a fabric. Fibers in low-quality fabrics tend to twist together, resulting in an uneven and worn look. Anti-pill fleece is specially woven to prevent this from happening.
Argyle
A diamond-shaped plaid pattern on a knit fabric.
B
Berber fleece
Usually single-sided, pile-cut fabrics with a knit backing made of polyester/modacrylic. Its most notable characteristic is a nubby, fur-like surface.
Blowout
A special buy of merchandise, bought to sell at a great price.
Bomber jacket
A loose waist-length jacket with a fitted hem and cuffs. Also referred to as a flight jacket, and typically made of leather with a sheepskin lining and a full collar.
Burnout
A technique using a chemical paste that destroys a layer of fabric to create a patterned effect and can sometimes result in a sheer look.
C
Camisole
A garment with thin spaghetti straps.
Canvas
A medium- to heavyweight type of cotton or linen in a plain or twill weave.
Cap sleeve
This short sleeve extends just over the shoulder for a touch of femininity.
Cargo style
Usually loose-fitting pants or shorts with large, military-inspired pockets sewn on the hips and sides of the knees.
Carpenter style
Pants or shorts with handy pockets and loops for holding tools commonly used by a carpenter.
Chambray
A fine, lightweight cloth (usually cotton) in a plain weave with colored, lengthwise threads and a white fill.
Colorfast
Used to describe a dyed fabric's ability to resist fading or running due to washing, exposure to sunlight, and other environmental conditions.
Combed cotton
When cotton is "combed," the shortest, additional fibers of a batch are removed. This process produces high-quality yarns with excellent strength and softness.
Corduroy
A medium- to heavyweight fabric (usually cotton) with a cut-pile weave construction. Extra sets of filling yarns are woven into the fabric to form nap-like cords of yarn on the surface.
D
Dazzle
A lightweight, silky-soft fabric blend that has a slight shine to it. Dazzle is found primarily in active clothing because of its quick-drying capabilities.
Dobby
Small, usually geometric patterns that are woven into a fabric.
Down
A fluffy, soft fibrous material that grows under the contour feathers of ducks, geese and other waterfowl. Used as a thermal insulator because it’s known for warmth.
Duck cloth
A medium-weight cloth (usually cotton) that is soft, breathable and durable. Tightly woven and retains color beautifully.
E
EDV Everyday Value. Value priced every day of the year. We make it easy to stock up on the best merchandise for the best price.
Enzyme-washed
Often describes a garment that has been specially treated for extra softness. Enzyme washing uses special chemicals, or enzymes, to soften the fabric and give the overall garment a "worn-in" look.
F
Fairisle
A knitting style characterized by geometric patterns (technically known as Fair Isle).
French terry
The knit jersey version of terry cloth. Features loops of pile on one side and a smooth, brushed finish on the other.
G
Garment-washed
This term often describes apparel that has been through a standard wash cycle in a commercial washing machine. The repeated exposure in water leads to a softer, worn-in look on the garments.
Gingham
A middle-weight, checkered or plaid fabric using two or more colors with a plain weave made of cotton.
H
Henley shirt
A collarless knit top with a closure that stops midway down the shirt.
Herringbone
A broken twill weave with a pattern made up of rows of parallel lines in opposite directions forming a zigzag pattern.
Houndstooth
A usually small, distinctively broken-check pattern that resembles the jagged back teeth of a hound.
I
Ikat
A method of weaving tie-dyed threads to create a rich and lively pattern on a fabric. Ikat fabrics often possess a distinct look based on their region of origin.
Interlock
A type of cut-and-sew knit fabric that is characterized by the interconnecting of the knit stitches.
J
Jersey
Plain fabric that is knit instead of woven. Soft and breathable, with extra "give" for comfort. Like your favorite tee, jersey gets softer with every washing.
Johnny collar
An open, split neckline with a pointed collar.
K
L
Linen
Coarse fibers taken from inside the woody stem of the flax plant. Linen is considered cool, absorbent, breathable and durable.
Lycra™
A stretchy spandex fiber introduced in 1958 by DuPont™. Usually woven with other fibers to provide extra comfort, movement and shape retention.
M
Madras
A lightweight, breathable cotton, often in brightly colored plaid patterns, used primarily for warm-weather clothing.
Marled
Interlocked, different-colored fibers are twisted together to create a long, continuous strand resulting in a contrasting effect on the finished garment.
Mesh
A type of knit, woven, laced or crocheted fabric with a net-like, open weave. Mesh is lightweight and breathable, which makes it ideal for warm-weather clothing.
N
Neoprene
A brand of polychloroprene by DuPont™. It's an extremely durable synthetic rubber that is lightweight and buoyant, and has an outstanding resistance to temperature, chlorine and general physical wear.
Nylon
The first completely synthetic fiber developed by DuPont™ in 1938. Known for its strength and excellent stain resilience, nylon boasts superior abrasion resistance and high flexibility. It's often added to natural fibers to boost a garment's durability.
O
Oxford cloth
A soft, yet durable, cotton or synthetic blend with a plain or basket weave that boasts a silklike, lustrous finish.
P
Paisley
A swirled pattern of fancy, curved teardrop shapes.
Patch pockets
A small pocket, usually found on pants, which looks like a piece of material was sewn on as a patch.
Pigment dye
A type of dye applied and held to the fabric with resins and cured at high temperatures. Boasts excellent features for light colors and less so for darker shades.
Pique
A woven or knit fabric usually made of cotton, rayon or silk. Medium- or heavyweight, it's characterized by raised cords, or ribs, in all-over waffle, honeycomb or diamond patterns.
Placket
The piece of cloth that reinforces an opening that is the closure of the garment.
Polystyrene
A lightweight plastic often used for insulation. Its heat- and shape-retention abilities make it moldable and comfortable. Commonly used to fill beanbag chairs.
Ponte
A design with stability, firmness, subtle sheen and incredible durability.
Poplin
A tightly woven plain-weave fabric characterized by fine, crisscrossing ribs. Heavyweight and durable, poplin is usually made of cotton but can also be silk, wool or synthetic blends.
Preshrunk
A term used to describe fabrics or garments, especially tees, that have received treatment to prevent it from additional shrinkage when washed.
Prewashed
A term used to describe fabrics or garments, especially tees and jeans, which have already been washed to add softness and prevent shrinking.
R
Rib
A type of knit fabric characterized with a ridge effect in one direction, usually vertical. Rib knits are extremely elastic and often used in apparel to provide a comfy, body-hugging fit.
Ringspun fabric
Fiber (usually cotton) spun prior to knitting, so it's finer, softer and more durable than ordinary cotton.
Ripstop
A very fine fabric (usually nylon) plainly woven with coarse fibers ribbed at intervals to stop tears. Lightweight and durable, ripstop also boasts wind and water resistance.
S
Sandwashed
Garments that have been specially treated with sand creating a softer, worn-in look and feel.
Sheeting
A lightweight, woven fabric made from cotton or linen. It sometimes has a crinkled texture and is commonly used for seasonal bottoms like capris.
Sherpa (fleece)
Knit terry fabric brushed and washed to raise the fibers for a fluffy, plush feel. The thick terry loops stay soft and absorbent over time.
T
Twill
A woven fabric characterized by distinct, diagonal lines on the surface. It's very strong, yet relatively lightweight.
V
Variegated
A pattern having streaks or marks in different colors. Variegated ribs will have a slight difference in the colors between the ribs.
Velour
A medium-weight, tightly woven or knit fabric, usually made of cotton, with qualities similar to velvet. It’s soft and plush with a close, dense pile.
W
Waffle weave
A fabric pattern characterized by having recessed squares on the surface that resemble a waffle.
Windowpane
A checkered pattern characterized by vertical and horizontal lines that intersect to form the appearance of a windowpane.
Y
Yarn-dyed
A dyeing process where yarns are immersed in a coloring solution and then woven or knit to make fabric. The colors stay brighter longer.
